Privacy Policy
PRIVACY POLICY
Your privacy is important to us. It is The Bags Heaven’s policy to respect your privacy regarding any information we may collect from you across our website and other sites we operate.
THE INFORMATION WE MAY COLLECT
We may collect and process the following types of personal information:
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Personal contact details such as name, title, address, email address and telephone number as part of orders & account sign-up
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Details of purchases and transactions
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Information submitted as part of a survey
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Records of correspondence with you via telephone, email, live chat, social media, or otherwise
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Details of your visits to the website, and information about how your device interacts with our site (e.g., browsing history, pages accessed, and links clicked)
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Automatically collected device information such as IP address, browser type, device ID, operating system, general location, and technical information
HOW YOUR DATA IS COLLECTED
We collect your data when you:
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Register an account
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Subscribe to our newsletter or marketing communications
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Submit inquiries
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Make a purchase
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Communicate voluntarily with our customer support team via email, chat, or phone
We also use cookies to enhance your shopping experience. By using our website, you agree to the use of cookies for functional and analytical purposes.
USE OF DATA & INFORMATION
We may use your personal data for the following purposes:
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To personalize your website experience
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To process transactions and payments
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To fulfill orders and handle returns
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To create and manage your account
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To communicate with you
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To analyze and improve our website, marketing efforts, and customer experience
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To send marketing content and product updates (you can opt out anytime)
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To store preferences and tailor content
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For internal record-keeping and administrative needs
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To notify you about service changes or promotional campaigns
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To conduct customer surveys and feedback collection
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To comply with legal obligations and resolve disputes
HOW WE SECURE YOUR DATA
We take data protection seriously. Our website uses SSL encryption to protect your information during transmission. We have appropriate safeguards and access controls in place to ensure your data remains secure.
Note: We do not store payment information on our servers. All payment data is handled through secure, encrypted channels by authorized payment providers.
WHO WE MAY SHARE YOUR DATA WITH
We may share your personal data with:
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Service providers including IT, hosting, customer service, marketing, and payment processors
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Third-party partners assisting with promotions or advertising
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Law enforcement or government agencies when required by law or to enforce our legal rights
YOUR RIGHTS IN CONNECTION WITH YOUR DATA
Choice & Consent:
By using our website and providing your personal information, you consent to our collection, use, and sharing as outlined in this policy. If under 16, parental or guardian consent is required.
Third-Party Information:
If you provide us with someone else’s personal information, you confirm you have their consent to do so.
Restricting Use:
You may restrict how your data is used, especially for marketing purposes, by contacting us at thebagsheaven1@gmail.com.
Correction of Data:
If you believe any of your information is incorrect or outdated, please let us know, and we will update it promptly.
Data Breaches:
We comply with all legal requirements concerning data breaches and will notify affected individuals as required.
Complaints:
If you believe your data has been mishandled, please email us at thebagsheaven1@gmail.com with full details. We will investigate and respond promptly.
Unsubscribe:
To unsubscribe from marketing emails or communications, use the opt-out link provided or email us at thebagsheaven1@gmail.com.
CHANGES TO THIS POLICY
We may update this policy occasionally to reflect legal or operational changes. Continued use of our website after changes are posted constitutes acceptance of those changes.
If significant changes are made (e.g., new legal basis for processing), we may request your re-consent.
CONTACT DETAILS
For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: thebagsheaven1@gmail.com
