FAQs

Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Standard shipping typically takes 5–7 business days. Expedited options are also available at checkout.

Q: How can I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking number and link.

Q: What if my package is lost or delayed?
A: If your package is delayed or lost, please contact our support team within 10 days of the expected delivery date for assistance. Cick Here

Q: What is your return policy?
A: We accept returns within 15 days of delivery for unused items in original packaging. Sale items are final and non-returnable.

Q: How do I initiate a return or exchange?
A: Visit our Returns Portal or contact us Portal with your order number to begin the process.

Q: Are return shipping fees covered?
A: Return shipping is free for exchanges and defective items. For other returns, a small shipping fee may be deducted from your refund.

Q: When will I receive my refund?
A: Refunds are processed within 3–5 business days after we receive and inspect the returned item.